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80% of housing loans were rejected as of June 2019. These are the reasons.

Press Release: Lack of Awareness Among Many Reasons That Leads To Home Loan Rejection 

KUALA LUMPUR, 6th December 2019 – 80% of housing loan rejection as of June 2019 was because houses were priced more than three times of the applicant’s annual income ratio according to an official of Bank Negara Malaysia. This was due to the lack of awareness for home loan application process prevalent among prospective Malaysian home buyers, especially those who are buying for the first time. Among other reasons for housing loan rejections commonly include lack of repayment capabilities, unfavourable credit score, bank’s diverse risk appetite and other financial commitments that may affect the success rate of the loan application. 

David Mawer, General Manager of Malaysia Sdn Bhd, said “The big issue faced by many Malaysians is understanding fully how to successfully secure a home loan. We have a lot of young people who are just starting out their careers and even for those aged 30 and above, there seems to be little awareness and education on the home loan application process, which ultimately means that it’s a challenge for a lot of Malaysians to get a home. Based on our findings, only 43% of users are familiar with Debt Servicing Ratio (DSR) and how it affects their home loan.” 

Earlier this year, conducted a survey concerning the subject of home loan. The two biggest consumer demographics in Malaysia, the B40 and M40 groups, revealed that their biggest home purchasing challenge is to successfully secure a home loan. The B40 group finds the loan application process most important and difficult whereas the M40 group indicated that it is the most difficult task. 

“The concept of DSR is new to many people. Often, they don’t understand that each bank has their own DSR benchmarks. The DSR shows how much of a person’s income is used to service debt instalments and is represented as a percentage. The downside of not understanding it is when people enter the market without the education, they can get their home loan application rejected by banks. This might delay or discourage them from purchasing a house.” 

LoanCare, Point of Interest (POI) and Transaction History feature on to help Malaysians in their property seeking journey LoanCare, launched in early 2019, is a home loan eligibility indicator feature on to help Malaysian homebuyers determine their DSR score with an eligibility report from up to 17 banks. Homebuyers will have a better idea of which bank to approach when applying for a home loan thus increasing the chances of getting approved at the first attempt. Now, all buyers can access this information for free on at their fingertips. 

In addition to LoanCare, provides homebuyers the opportunity to explore your desired neighbourhood with the customised Point-of-Interest feature. Besides location, property type and price, liveability is another important factor for most property seekers. The customised Point-of-Interest is integrated into the maps of the searched property and helps homebuyers make better decisions in terms of how convenient it is for them to access the amenities surrounding the searched property including the distance, all in one view. 

Homebuyers are also able to see the transaction history of each property on the website. Powered by, home seekers can instantly see up to 10 recent property transaction history, its sale value, per sq ft price as well as median prices of properties in the area. Meanwhile, homeowners can stay informed about their property by keeping track of the volume and value of similar homes being sold recently, thus getting a clear idea of the real estate value in their area. 

Commenting on these features, David Mawer said, “These features on aim to help Malaysian homebuyers in their property journey. These data points will help you determine the value or at least have a gauge of a reasonable price of that property you have your eye on. On top of that, you can easily streamline the kind of property you would want to live in, be it condominium or terrace home as well as your preferred residential neighbourhoods to check whether your target property falls within your budget or not; allowing you to conduct your property search much more quickly and effectively. 

“As the number 1 place for Malaysians to search for property, we aim to provide a convenient place to find value with transaction data and points of interest, personalised searches and home loan eligibility reports, all in one platform. We’ve identified the pain points in their property search journey and we’ve matching the tech and data solutions to help Malaysians find their dream home.” added David Mawer. 

— end of press release —

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Charles Tan The Founder The Writer Kopiandproperty
Charles Tan

Charles is Founder of He writes from his investment experience for the the past 20 years in investments including property, stock, unit trust and more as well as readings and conversations with many property gurus in the industry. is an independent property blog which is not affiliated to any media company, property developer or even real estate agencies.


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