Updated 20th June. Thank you for another good session of KopiTalk. Many good friends and new friends joined. I think all of us learnt more about non-verbal communication and why it is so critical today. The video could be viewed below: Happy learning and sharing.
Whether we are from the technical side or even front-liners, we face people either every other minute or every other hour. How often do we have friends or colleagues who misunderstood what we said? If what we communicated were correct, then the not-so-correct one may just be our Non-Verbal Communication. Imagine speaking to someone about something exciting and yet your face showed no expression… Ahem…
Alternatively, communicating to a non-performer in the organisation and yet we smile too much. What may be the final outcome be like? It’s no just facial expression yeah. Come and listen to what our Guest of Honour Carmen Loo, DTM (highest level in Toastmasters programme) has to share. You could also ask her some questions in advance too. Fill up this form here.
Details as follow: 20th June (Saturday) @ 11am. Click on image to know more.
Next suggested article: the KopiTalk #3: Why Refinance? Good, Bad and Ugly